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FAQs
Welcome to our FAQ section! Here, we’ve compiled answers to common questions. If you have a specific inquiry or need further assistance, feel free to use the contact form at the bottom of the page.
What is MatchMemo?
MatchMemo provides football commentators with compact, detailed player cards for any upcoming match. The cards include player profiles, stats, and recent performance data, so you can focus on the storytelling, not just the numbers.
What do the player cards contain?
MatchMemo player cards offer everything you need for match preparation: player profiles, recent performance stats, player strengths and weaknesses, career history, and even injury updates. All the critical insights are summarized in an easy-to-use format.
When should I order my MatchMemo cards?
It’s best to order your cards once both teams have finished their previous matches. For example, if you’re preparing for a Real Madrid league match, wait until their Champions League game earlier that week is finished. This ensures the data is up to date.
How long before a match can I order?
MatchMemo cards become available 7 days before the match. Any matches listed on the website are within the next 7 days, ensuring the information is always fresh and relevant.
What kind of file do I receive?
You’ll receive a Word document. This format allows you to easily edit or customize the content of the player cards to fit your personal needs or style.
Can I customize the player cards?
Yes! With MatchMemo Pro, you can select from more in-depth features, such as historical performance overviews and advanced player statistics. Plus, since the cards come in a Word format, you can further personalize them.
Are the player stats updated in real-time?
MatchMemo pulls in the latest available data, ensuring you have the most recent stats and insights from the players’ most recent performances.
What leagues and competitions does MatchMemo cover?
MatchMemo covers over 25 top leagues and competitions, including the UEFA Champions League, Premier League, and La Liga. You’ll find coverage for the most relevant matches in European club football.
What’s the difference between MatchMemo Standard and Pro?
MatchMemo Standard provides player cards for both teams with essential stats and insights. MatchMemo Pro includes everything in Standard plus additional documents: player performance history, detailed stats, and, if relevant, a detailed league table analysis.
Can I order cards for more than one match?
Yes, you can! Simply add the cards for your first match to your cart, return to the homepage, and select another match. You can do this as many times as you like before checking out.
I have an issue with my player cards. How can I contact support?
If you encounter any issues with your cards, you can reach us through the contact form on the website or by emailing us at info@matchmemo.org. We’ll be happy to assist you.
I noticed some incorrect numbers on the cards. What should I do?
MatchMemo works with high-quality external data providers to ensure accuracy. However, if you spot any errors, please contact us via the contact form or at info@matchmemo.org. We strive to provide only correct and meaningful data, and we appreciate your feedback.
Something is missing from my cards. How can I suggest improvements?
If you feel something important is missing or have suggestions for improvement, don’t hesitate to reach out to us. We’re always looking to improve MatchMemo and welcome your input.
Still Have Questions? We’re Here to Help!
If your question wasn’t answered or you have something specific to ask, don’t hesitate to reach out. You can contact us via info@matchmemo.org or by using the form below. We’ll get back to you as quickly as possible!